Billing & Payment Terms – Stress Suppress

Welcome to Stress Suppress. By placing an order on our website, you agree to the following billing and payment terms.

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1. Payment Methods

We accept payments via:

• Credit and debit cards (Visa, Mastercard, Maestro)

• PayPal

• Apple Pay / Google Pay (if enabled)

All payments are processed securely through Shopify Payments or our payment provider. We do not store your card details on our servers.

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2. Billing

• Orders are billed at the time of purchase.

• The amount billed includes the product price, any applicable VAT, and shipping costs as displayed at checkout.

• All prices are in GBP (£).

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3. Order Confirmation

• After placing an order, you will receive an order confirmation email. This email is not a guarantee of acceptance but confirms we have received your order.

• We reserve the right to cancel or refuse any order in cases of fraud, suspected fraud, or if the product is unavailable.

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4. Refunds and Payment Disputes

• Refunds for defective or damaged items will be processed once the returned item is received and inspected, as outlined in our Refund Policy.

• If you change your mind, you may return the item at your expense, and a refund will be issued after receipt.

• Any payment disputes (e.g., chargebacks) must be resolved directly with us first. We reserve the right to refuse a chargeback if it is not valid under UK law.

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5. Billing Errors

• If you notice a billing error, please contact us immediately at info@stress-suppress.com.

• We will investigate and correct any verified errors promptly.

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6. Taxes and VAT

• All prices include UK VAT where applicable.

• International orders may be subject to customs duties, import taxes, or fees not included in our pricing. Customers are responsible for these charges.

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7. Contact

For any questions about billing, payments, or refunds, please contact us:
Email: info@stress-suppress.com
Address: 86 Binniehill Road, UK